We are New Zealand's largest provider of professional role-players, having delivered over 50,000 hours of customised training simulations, sales and management workshops and assessment role-plays across Aotearoa.
** COVID-19 update: Our actors are back working face-to-face at Level 1 and 2. We now also have a large group of actors trained and experienced in online role-play, ready to use if Lockdown levels increase.
Outstanding Performance actors are trained in the art of simulation, using role-play to train and challenge your people. Role-play is the best way to practice, develop and assess soft skills like communication and decision making.
Our clients include top medical training institutions, city councils, government agencies, district health boards, universities, businesses and training providers.
Our actors create realistic characters and situations and give valuable feedback for ongoing learning. We ensure transfer of learning by bringing each role-play to life; making the training memorable, relevant, fun and highly interactive.
Janine has been excellent in recruiting well-briefed actors in our six locations around the country and our task is always made easier, as we can rely on Janine to deliver our needs every time!”
Dr John Hillock (MBChB. FRNZCGP)Rural Medical Immersion Programme
We have been working with Janine and her team of actors at Outstanding Performance for quite a few years and continue to be impressed with their amazing communication, collaboration, and professionalism. The actors who provide us with standardised patients for our OSCE’s are adaptable and provide realistic encounters for our post-graduate students at AUT. I have nothing but positive things to say about Janine Knowles and Outstanding performance.
Dr Julie BlamiresNursing Lecturer AUT
We know we can count on Outstanding Performance to deliver a high-quality service for our in-person and online simulations and exams. Our medical students have benefited greatly from their reliability, expert well-prepared actors, and consistency of performance across multiple iterations. It is a real pleasure to work with Janine Knowles; she is exemplary in her proactive, constructive approach, problem-solving skills, professionalism and responsiveness to feedback.
Dr Peter RadueDepartment of General Practice and Rural Health, University of Otago
I have worked with Outstanding Performance actors in simulated consultations for medical students in both learning and assessment (OSCE) contexts for several years. The actors are well-prepared, play their roles authentically and a pleasure to work with. Outstanding Performance is always responsive to my requests and feedback.