We are New Zealand's largest provider of professional role-players, having delivered over 75,000 hours of customised training simulations and assessment role-plays for clients across Aotearoa.
Outstanding Performance actors are trained in the art of simulation, using role-play to train and challenge your people. Role-play is the best way to practice, develop and assess soft skills like communication and decision making.
Our clients include top medical training institutions, city councils, government agencies, district health boards, universities, businesses and training providers.
Our actors create realistic characters and situations and give valuable feedback for ongoing learning. We ensure transfer of learning by bringing each role-play to life; making the training memorable, relevant and highly interactive.
We have been working with Janine and her team of actors at Outstanding Performance for quite a few years and continue to be impressed with their amazing communication, collaboration, and professionalism. The actors who provide us with standardised patients for our OSCE’s are adaptable and provide realistic encounters for our post-graduate students at AUT. I have nothing but positive things to say about Janine Knowles and Outstanding performance.
Dr Julie BlamiresNursing Lecturer AUT
Outstanding Performance allowed us to standardise a difficult assessment process. The actors were highly trained and were able to provide the right environment to naturally draw out the knowledge of the student. The actors are extraordinarily proficient in all forms of communication skills and gave our students valuable feedback that challenged their notion of therapeutic communication in a constructive manner. I would not hesitate to recommend Outstanding Performance as NZ's leading simulated learning provider."
Annabel FarrySchool of Midwifery, AUT
Outstanding Performance provides the opportunity for University staff in management and leadership roles to work in groups with professional actors to using role practice conversations to develop listening and communication skills. Workshops are generally oversubscribed because of the reputation that has been generated over time through word of mouth....
Alison StewartHead of Academic Leadership University of Otago
Outstanding Performance has unfailingly come up with the goodies over the just over thirteen year history of the Rural Medical Immersion Programme of the Otago Medical School. Janine has consistently provided well trained actors who understand the assessment process we engage them for. They act out and interpret a variety of short clinical scenarios, repeating them faultlessly for each examination candidate in our seven teaching centres. What is remarkable is their ability to stay in role and deliver consistent performances in the face of multiple students, each with different approaches to the same scenario, truly an art. It is a pleasure to work with them.