We are New Zealand's largest provider of professional role-players, having delivered over 50,000 hours of customised training simulations, sales and management workshops and assessment role-plays across Aotearoa.
** COVID-19 update: Our actors are currently working under the Traffic Light System with Vaccination Passes and masking. We also have a national team of online actors who are happy to work via Zoom or Microsoft Teams.
Outstanding Performance actors are trained in the art of simulation, using role-play to train and challenge your people. Role-play is the best way to practice, develop and assess soft skills like communication and decision making.
Our clients include top medical training institutions, city councils, government agencies, district health boards, universities, businesses and training providers.
Our actors create realistic characters and situations and give valuable feedback for ongoing learning. We ensure transfer of learning by bringing each role-play to life; making the training memorable, relevant, fun and highly interactive.
We know we can count on Outstanding Performance to deliver a high-quality service for our in-person and online simulations and exams. Our medical students have benefited greatly from their reliability, expert well-prepared actors, and consistency of performance across multiple iterations. It is a real pleasure to work with Janine Knowles; she is exemplary in her proactive, constructive approach, problem-solving skills, professionalism and responsiveness to feedback.
Dr Peter RadueDepartment of General Practice and Rural Health, University of Otago
Outstanding Performance has unfailingly come up with the goodies over the just over thirteen year history of the Rural Medical Immersion Programme of the Otago Medical School. Janine has consistently provided well trained actors who understand the assessment process we engage them for. They act out and interpret a variety of short clinical scenarios, repeating them faultlessly for each examination candidate in our seven teaching centres. What is remarkable is their ability to stay in role and deliver consistent performances in the face of multiple students, each with different approaches to the same scenario, truly an art. It is a pleasure to work with them.
Dr Branko SijnjaDirector Rural Medical Immersion Programme Otago Medical School
Janine has been excellent in recruiting well-briefed actors in our six locations around the country and our task is always made easier, as we can rely on Janine to deliver our needs every time!”
Dr John Hillock (MBChB. FRNZCGP)Rural Medical Immersion Programme
...The actors that work with us are extremely talented, taking on complex and emotionally demanding roles. They are reliable, accommodating and always well prepared. Their capacity to deliver a valid learning experience whilst focussing on the part they are playing is an important reason why we continue to work with Outstanding Performance. We consider them to be our partners in delivering each session....