- Blog Posts
BRIDGING THE TRANSFER GAP
Specialist providers of training and development are well aware of the ‘transfer problem’ also known as the ‘transfer gap.’ We can pose the question – how much of the skills and knowledge taught through training events will be transferred to the workplace, i.e. how much will the trainee be using on the job six months after finishing the training?
ACTIVE LISTENING TIPS for enriched professional relationships
Listening is often thought of as a passive action. Isn’t it just sitting back and being quiet? Letting the other person have their say? Trying to understand and find a solution quickly? Active listeners do more than this, and it ends up being a much more powerful interaction for both parties when they do.